1. PURPOSE AND SCOPE OF THE ACADEMIC TECHNOLOGY FUND
As part of the College's strategic goal to achieve greater centralization and standardization of technology resources, the Information Services and Resources (ISR) Division will be responsible for planning, budgeting, and managing the funds used to support faculty and Academic Affairs staff technology needs, effective June 1, 2005.
This plan builds upon the previous process administered by the Dean's office and ISR coordinates closely with the Dean's office on faculty and Academic Affairs staff technology needs.
The funds reside in a separate budget earmarked specifically for Academic Affairs technology needs and are called the "ISR Academic Technology Fund (ATF)". This annual sum of money is expected to primarily support, on a continuing basis, the computer equipment needs of faculty and Academic Affairs staff and the plan outlined below.
In order to meet as many needs as possible, ISR employs the following principles in allocating funds from the ATF:
ISR's responsibilities within the context of the ATF include:
At present the College purchases Dell and Apple laptop and desktop computers and Hewlett-Packard and Dell printers. Standard configuration information is located on our Hardware Standards page. The college's current recommended standards have been carefully chosen because of their power, flexibility, quality, ability to meet a wide variety of campus needs, and value for the money. These are models the ISR staff can effectively troubleshoot and for which the college maintains service agreements and can get replacement parts. These recommended standards change frequently in order to keep up with technological and industry changes, college needs, and product availability.
On an annual basis ISR staff will identify faculty and Academic Affairs staff eligible for an office computer upgrade. Eligibility will be determined through review of inventory information, known problems identified by ISR staff through service visits, and communications with faculty and Academic Affairs staff themselves.
ISR staff will work with eligible faculty and staff to determine computing needs and replacement solutions. Standard configurations will be ordered wherever possible; if non-standard configurations are required departments may need to contribute to the replacement cost
We recognize that immediate/emergency needs arise outside this process such as:
Please communicate these immediate/emergency needs to IT staff.
These immediate/emergency requests are batched when possible for efficiency. Decisions are based on an evaluation of the individual situation in relation to the replacement cycle goals above, the individual's needs, and the budget. Requests can take up to two months to process so planning ahead is encouraged.
If your need isn't of an immediate/emergency nature we request that you follow the replacement process (outlined above) or wait for the next replacement cycle.
We recognize that in certain circumstances there may be a need for something other than the new standard version of the equipment currently deployed in an office or the need to add computer equipment where none has existed before. Typical types of requests include:
If one of these situations describes your needs, please contact IT staff at itsupport@beloit.edu. A clear and thorough explanation/justification of your needs is required before any decision can be made.
ISR will evaluate the request based on technical needs and will weigh available resources and competing needs to determine which exceptions to make. The decisions may be to purchase a new computer, printer, or monitor; to recycle a better but "previously-enjoyed" computer into the location; to upgrade the existing computer; or to make no exception. There may not be enough funding to honor all requests. After the decisions are made, notification will be sent to all who made special requests.
ISR is available to provide planning, pricing, and technical information and assistance to individuals and departments using grant, endowed, or special funds to purchase office computing equipment. ISR acts as purchasing agent for this equipment. See the College's Technology Hardware/Software Purchase Policy (hardware/software/audio-visual) for more information.
Although you are not required to purchase computer hardware that conforms to College standards when using grant, endowed, or special funds, there are major advantages in doing so:
Since grant, endowed, and special funds are often one-time money or represent special situations, office equipment funded from these sources is not generally placed in the replacement cycle.
When office equipment purchased on these special funds is no longer needed for its intended purpose, there are several disposition options:
All computing-related equipment purchased with grant, endowed, or special funds is ordered by ISR, is considered College property, and is added to the College's technology inventory database maintained by ISR. See the College's Technology Hardware/Software Purchase Policy (hardware/software/audio-visual) for more information.
I can find the same or similar gear elsewhere at a cheaper price. Can I purchase it myself or have you purchase it from the other company?
While we appreciate the desire to save a few dollars for the College, there are many considerations that must be taken into account in supporting College computing, not just the initial purchase price. We choose our vendors carefully with an eye towards competitive pricing, responsive pre-sales consulting, accurate billing, timely shipping, trustworthy service, and dedicated technical support. ATF purchases must be made through ISR from our standard vendors.
If I cut back on the configuration of the computer awarded to me can I use the cost savings to buy other items?
Awards from the ATF take the form of devices, not sums of money. The College's standard hardware configurations have been chosen for their power, flexibility, quality, ability to meet a wide variety of the campus needs, and value for the money. Consistent configurations also aid efficient service.
What if my computer, monitor, or printer malfunctions or a new need arises outside the standard replacement process outlined in Section 4 above?
Malfunctioning equipment: If your computer, monitor, or printer breaks, first contact IT Support for service. Depending on the situation, your computer will be repaired or replaced. ISR maintains a small stock of loaner equipment that may be utilized if your computer is out of service getting repaired for a significant length of time. A small contingency fund is maintained if your computer or printer is out of warranty and needs replacement.
New needs: Should new faculty/staff office computer needs arise outside the replacement process outlined above, please follow the procedures outlined in Section 5. ISR maintains a small contingency fund for emergency situations. Requests can take up to two months to process so planning ahead is encouraged.
What if I don't want to upgrade my computer on ISR's schedule?
We know how attached and comfortable some people get to their trusty computers. However, to facilitate budget planning and ensure efficient support and effective network operations, it is necessary to upgrade on ISR's schedule.
What if I want to "cascade" a computer within my department - "handing down" an older one to someone else?
ISR will consider "cascade" requests on a case-by-case basis.
What if I have questions or a special situation not covered by this document?
Please don't hesitate to contact IT Support if you have any questions.
The ATF's resources will be evaluated each year as part of the College's budgeting process and adjustments made as necessary and possible.