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System Installation Information 

Cutover

Marco and Beloit College will be cutting over to the new phone system starting at 9:00 AM on Tuesday August 27th.

Post- Installation Information

All users will be live on the new phone and voicemail system Tuesday August 27th following all numbers being moved to the new system.

Cutover and Post Cut Assistance

Personnel from Marco will be onsite Tuesday August 27th for cutover and post cutover support.  To report issues or system questions on Tuesday August 27th please contact the IT Helpdesk at 4357.

Training Videos and Documentation

Beloit College will host phone/VM/application training videos in a shared drive that end users will be able to access.

Old Phone Drop Off

Executive assistants, building coordinators and office managers will be collecting old phones for return to IT

First time login into

Logging in to your phone

Follow the steps given below to login into your Mitel desk phone

as a first time user

: 

  1. Press

Hotdesk

  1. Hot Desk softkey (softkeys are located below the phone display).

  2. Press the Login softkey.

  3. Enter your extension number

(Use the telephone dial pad)

  1. .

  2. Press Enter softkey.

  3. Enter

PIN 1234 (Use the telephone dial pad)(The initial login pin is 1234 until you set up your VM and pick a personal pin

  1. your PIN

    1. If this is the first time you are logging in, use the default PIN of 1234.

  2. Once logged in, complete the VM set up and input a new personal PIN.  Your new VM

pin then

  1. PIN will become your

Hotdesk

  1. Hot Desk login pin moving forward as well

)

  1. .

  2. Press Enter softkey

Initial one-time voice mailbox set up

From your phone

Lift Receiver 

Press Voicemail icon(or dial 2099)

Enter Your default 1st time PASSCODE 1234 

VM Tutorial

After entering the default passcode (1234), the tutorial will play to guide you through these steps to set up your mailbox:

  1. Create New Passcode
  2. Record Greeting
  3. Record Name 
IMPORTANT! Follow the Voice Mail tutorial to its completion. If you do not complete the entire tutorial, you will have to redo it the next time you access your voice mailbox.

  1. .

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