System Installation Information
Cutover | Marco and Beloit College will be cutting over to the new phone system starting at 9:00 AM on Tuesday August 27th. |
Post- Installation Information | All users will be live on the new phone and voicemail system Tuesday August 27th following all numbers being moved to the new system. |
Cutover and Post Cut Assistance | Personnel from Marco will be onsite Tuesday August 27th for cutover and post cutover support. To report issues or system questions on Tuesday August 27th please contact the IT Helpdesk at 4357. |
Training Videos and Documentation | Beloit College will host phone/VM/application training videos in a shared drive that end users will be able to access. |
Old Phone Drop Off | Executive assistants, building coordinators and office managers will be collecting old phones for return to IT |
First time login into your phone
Follow the steps given below to login into your phone as a first time user:
Press Hotdesk softkey (softkeys are located below the phone display)
Press Login softkey
Enter your extension number (Use the telephone dial pad)
Press Enter softkey
Enter PIN 1234 (Use the telephone dial pad)
(The initial login pin is 1234 until you set up your VM and pick a personal pin. Your new VM pin then will become your Hotdesk login pin as well)
Press Enter softkey
Initial one-time voice mailbox set up
From your phone | Lift Receiver Press Voicemail icon(or dial 18002099) Enter Your default 1st time PASSCODE 1234 |
VM Tutorial | After entering the default passcode (1234), the tutorial will play to guide you through these steps to set up your mailbox:
IMPORTANT! Follow the Voice Mail tutorial to its completion. If you do not complete the entire tutorial, you will have to redo it the next time you access your voice mailbox. |